PRIVACY POLICY

This privacy policy by Renew Capital Ltd. (‘Renew’) will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

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What data do we collect?

Renew collects the following data:

• When you voluntarily complete our contact form: Personal identification information: Name, email address and contact number. Not providing your contact number is optional.
• When you voluntarily subscribe to our newsletter via our pop-up or contact form.  

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How do we collect your data?

You directly provide Renew with most of the data we collect. We collect data and process data when you:

• Voluntarily complete our contact form.
• Voluntarily subscribe to our newsletter.
• Voluntarily contact us via Renew emails hello@letsrenew.co
• Use or view our website via your browser’s cookies.
• Voluntarily complete any survey or questionnaire we circulate.
• Voluntarily sign-up for and attend an Renew hosted event, or an event hosted by one of our partners.
• Voluntarily contact us through a social media platform e.g. LinkedIn, Instagram, Twitter.

Renew may also receive your data indirectly from the following sources:

• Via a social media platform e.g. LinkedIn, Instagram, Twitter.
• From an event hosted by a partner and/or third-party.
• From a third party network that you / your organisation may belong to.

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How will we use your data?

Renew collects your data so that we can:

• Keep in touch with you.
• Share the latest news and updates with you using the contact information you provide.
• Share relevant content with you using the contact information you provide.
• Invite you to an event, or share relevant events with you, using the contact information you provide.

If you agree, Renew will share your data with our partner companies so that they may offer you their products and services.

• Note, as of November 2020, Renew has no intention to use the personal or professional information you share with us with any third party without seeking your permission.
• If ever there is a moment where you make a purchase via Renew, when we process your order the payment platform we use may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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How do we store your data?

Renew securely stores your data using a trusted CRM platform and in the back-end of our website (using Webflow). Both platforms are password-secure and are only accessed by Renew employees.

Renew will keep your information for a maximum period of 12 months. Once this time period has expired we will permanently delete your data. Note you will always have the option to opt-out of our communications and unsubscribe anytime.

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Marketing

Renew would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at any stage.

You have the right at any time to stop Renew from contacting you for marketing purposes or giving your data to other members of Renew Capital Ltd.

If you no longer wish to be contacted for marketing purposes, please click here.

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What are your data protection rights?

Renew would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Renew for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Renew corrects any information you believe is inaccurate. You also have the right to request Renew to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Renew erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Renew restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Renew processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Renew transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Contact us at:
hello@letsrenew.co

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website(s), we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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How do we use cookies?

Renew uses cookies in a range of ways to improve your experience on our website, including:

• Understanding who’s visiting our website, whether a new or returning user.
• Understanding how you use our website.
• Understanding how we can improve our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Renew uses these cookies so that we recognise you on our website and remember your previously selected preferences, if you selected any. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – As of November 2020 Renew does not collect your Cookies information to share with our partners no third parties. If we shift this policy, we will update it here.

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How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The Renew website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Renew keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 February 2021.

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How to contact us

If you have any questions about Renew’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at hello@letsrenew.co

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Renew has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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